Privacy Policy

This privacy policy sets out how Caravan of Mercy uses and protects any information that you give to when you use this website.

Caravan of Mercy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Caravan of Mercy may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes.

What we collect

We gather the same information that most other websites do. The information that we gather helps us to identify which pages are popular with customers and allows us to produce statistics to help improve the site.

The information that we gather can be divided into two categories:

  1. Aggregate information – or information about all the visitors or donors who come to our site. Aggregate information would include how many people visit a certain page on our website.
  2. Information about individuals – including some or all of the following: name, email address, addresses and phone number.

The Internet also sends us some technical information about visitors: OS type, browser type, domain name and IP address. This information ensures that our site is compatible with the most popular systems that our customers use.

We do not automatically track the site that a visitor was on before coming to ours.

What do we do with the information we gather?

We use the personal information that donors give us for answering questions, carrying out a charity project on their behalf and determining the expenditure date and details of their donation. We use aggregated information to determine what pages of our web site are most popular with our customers.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

With whom do we share the information we gather?

We do not share personal information about individuals with anyone outside of Caravan of Mercy.

Personal Detail Changes

If your personal details change, please help us to keep your information up to date by notifying us at our Head Office address: Unit 1 Imperial building, Rolleston Street, Leicester, LE5 3ST or telephone +44 (0)116 2763344. You can also email us at

Financial Details

We do not store any financial details such as credit/debit card details.